Experts in organisational health and performance
Our Core Team
Dr Margaret Byrne
Margaret has a BA and MA from Oxford, and postgraduate qualifications in adult learning from Bristol University. In 2005, she completed her PhD, exploring how leadership potential is identified in meetings, including meetings involving Australians working in Asia. Margaret holds three awards for innovation in the design of executive development and change management programs. She is known for the way she balances intellectual rigour with a passion for practical outcomes that make a measurable difference to leaders and their organisations. Clients value her ability to stimulate strategic thinking and change at all levels. In 2004, Wollongong University appointed her Honorary Advisor on Leadership and Change. Outside Australia, Margaret has worked and consulted in China, Japan, Indonesia, Hong Kong, Vietnam, Singapore, Thailand, the Philippines, India, UK, USA, New Zealand, France, Germany and Italy, as well as in four Pacific nations. She is a qualified and highly experienced executive coach. In 2007, Margaret was a winner of the Telstra Business Women’s Awards in the Corporate Sector Category and a National Finalist. As well as consulting across the region, Margaret also conducts research, particularly in the area she’s passionate about: international meetings where counterparts from different national cultures must work together to solve problems and make decisions. Three of Margaret’s films on this topic have been shown six times now on Australian television and sold with an accompanying book which Margaret authored. Her resources on cultural competence in print, film and online formats are widely used by consultants in Australia and internationally, as well as being used as texts in Masters Programs in universities in Australia and Europe.
Dr Grant Robertson
Grant has a PhD in leadership, having focused his thesis on distributed leadership. He also holds an MBA and Master of Electronic Commerce, and initially completed a Bachelor of Social Science, as well as an Honours Degree in Psychology. Grant was born in South Africa, where he held a wide range of positions in the corporate, public and education sectors. In each, he envisioned, championed and led strategic projects that resulted in significant organisational change. He is also deeply interested in strategic thinking and complexity and consults in these fields. His capacity to solve problems from a multi-disciplinary perspective, drawn from his diverse business experience, is a key strength that Grant brings to client assignments. This capacity is particularly valuable to UGM’s active research program as well as to the many clients who rely on UGM to accurately diagnose and address organisational health and performance challenges. These regularly include a cultural dimension. Grant also has extensive experience in designing and delivering development programs for executives and high potential leaders. He is known for his energetic and engaging presentation style. He is an experienced executive coach.
Ingrid has formal qualifications in Business Management and Administration, as well as in Workplace Training and Assessment. She has worked for many years in small business administration, with a focus on the legal and services sectors. Ingrid brings this broad-based expertise to her team support role at UGM. Clients and colleagues alike highly value both her well-honed skills and the genuine pleasure she takes in helping others achieve their goals. One of Ingrid’s particular responsibilities is managing the regular events UGM holds to keep our clients up-to-date on new ideas of special relevance to the challenges they face. Ingrid has become known for her efficiency, warmth and attention to all those little details that contribute to a great client experience.